Home Business

Making Sure That Your Family Is On Board

Unless you are single and childless, you will need to convene one or more family meetings to be sure that everyone is comfortable with your home business. After all, one of the key words in home business is “home” – and you are going to be changing the way that your family’s home operates somewhat. Although you could, technically, start a home business with no input from your household, it is not recommended. Other members of the household will need to honor your requests to work undisturbed, your need to work weekends or evenings, and perhaps give up some space currently used for other things.

Don’t forget that there is a huge difference between telling your spouse or partner, “I’d like to start a business some day,” and saying, “I am starting my own home business. Please look over my business plan.” You are serious now, and setting aside a separate time to discuss the matter is a clear indication that you are no longer merely dreaming. Here is how to talk about your ideas with the most important people in your life:

• First, sit down alone with your spouse or partner and discuss your desire to have a home business. You don’t have specifics right now, but you do have dreams—share those with him or her!

• Be willing to address reasonable concerns. For example, if your partner objects because you have no savings (a very legitimate reason), discuss what an acceptable level of risk might be. If he or she simply says, “It’s too risky,” and clams up, try to discuss the perceived risks. Ask for the specifics.

• Although you will be in charge of how the business is run, your family should have a say in how the business affects home life. Will you need to alter the quantity or quality of your time together? Your partner might be fine with that, but will insist that Sundays are “family day,” and no work will be done on that day of the week. One or two of these commitments should be okay, but if you are presented with a long list, explain that much of the business is unknown; then, ask for the one or two commitments that are most important.

• Starting and running a business is a 40-hour–plus endeavor for most people. Your spouse or partner needs to understand the time involved and respect your decision enough to work with you on issues such as who does the housework, who chauffeurs the kids, and so on. If you are currently a stay-at-home mom or dad, be sure that your spouse or partner clearly understands that housework and children are no longer your sole priorities and that you expect them to pitch in regularly, without being asked.

• Work through the rest of the information in this website with your spouse or partner. Most people who are starting a home business find that their spouse or partner can be a valuable built-in sounding board. Your partner is usually close enough to be concerned with your business success, yet far enough removed from daily business activities to offer an objective opinion.

• If the discussion becomes heated, don’t be afraid to seek couples counseling. As difficult as starting a business can be, it will be almost impossible if you are going through a breakup at the same time. Your children need to be prepared for changes resulting from your home business, too. If you are a single parent, sit down and talk with your child(ren) about what you are planning to do, and what it means to them. (If you have a spouse or partner, do this together.)

Just be as honest as you can, and don’t be afraid to say, “I don’t know.” If you approach the upcoming changes as a wonderful adventure, chances are your children will be more at ease than if you talk about how scary it is going to be. At the same time, be realistic in your discussion. Although you will want to let your children know about the positive aspects (such as a more flexible schedule), be sure that they know not to volunteer you for a class field trip right away! Provide them with examples of what this venture will mean in terms of your time, your availability, and any additional chores they might need to do.

Will the Business Fit Your Physical Home?

Perform a thorough, visual walk-through of your home. No matter how crazy, briefly consider the possibility of each room in your home being used as your home office or workshop. List your top three possibilities. Of the top three options, which room is best suited for this purpose? Will you need to repaint or switch bedrooms or other uses? Is the wiring “iffy”? Is your home prone to leaks? They can damage costly equipment, so address the problem before you move in costly furniture and computers. Is the area out of the traffic flow of your home? Will it be sufficiently quiet, so you can work? Is it separate enough, so you can avoid entering the work area when you are on personal time, such as evenings and weekends?

If you don’t have a separate room, don’t worry. Can you divide a larger room with panels or room dividers? Or mark an area by the use of a different carpet and/or creation of “walls” using bookcases? Not only does this break up the space and encourage a better work-life balance, but it also helps meet the IRS provisions of having a separate space dedicated to business activity. Unless you provide day care, you will have to be sure that the space is set aside solely for business purposes, and not used for any other reason, if you want to deduct related expenses. For more information, see the IRS website: irs.gov/taxtopics/tc509.html.

Stay tuned as we will continue to talk about making sure your family is behind you and supports your work at home business ideas!

Creating Your Business Plan, Part 1: What, Where, When, and How

Okay, you now know that you can do this. But where do you start? This article takes you through the biggest obstacles first – those half dozen “deal breakers” that might make you seriously rethink starting your home business. Then, step by step, we will outline a business plan for your home business. You will describe your business and its structure, document who your customers are, and define what services you provide and how you get business. Your business plan must also outline the financial plan and structure of your home business;

Home Business To do list

- Review employment contract

- Investigate health insurance options

- Scrutinize experience

- Compare desired business with actual home

- Review planning and development restrictions

- Hold a family/household meeting

Eliminating the Biggest Obstacles

There are six major obstacles to your home business – what business negotiators would call “deal killers.” These obstacles include limitations imposed by your existing employment contract, any outstanding legal issues you might be facing, your health insurance costs, inexperience in your chosen field, neighborhood restrictions, and family objections to the home business. Most of these obstacles can be resolved. But before you consider the cost of a new computer or give notice at your current job, you need to determine whether any of these issues present insurmountable barriers to the success of your new business.

You’ll need list

- Self-employment journal

- Current employment contract and related communications

- Copies of all current rental or homeowners’ restrictions/guidelines

Later we will start with your employment contracts

Summary

Marketing isn’t sleazy, yucky, expensive, or phony – unless you make it that way. (And of course, you won’t.) How you market your business will largely depend on the type of business you run and your own personality. But don’t be fooled into thinking that you are marketing because you’ve responded to Internet ads all day— getting out in front of other people is vital. In fact, marketing isn’t really a separate activity at all, but an integral part of how you operate your business.

Here is a list of the posts that summarize what we talked about.

Work At Home Business Marketing

Marketing Your Home Business

Understanding Home Based Business Marketing

Marketing You and Your Home Business

Announcing Your Home Business

Writing Letters For Your Home Business

Tried and True Home Business Marketing Techniques

More Work At Home Business Marketing Techniques

Few More Work From Home Business Strategies

How Much Home Business Marketing Is Enough

Using Professionals to Help You Market Your Home Business

Finding Professionals to Hone Written Marketing Materials

Using Pros to Craft Your Web Presence

Take care and stay tuned for more information on home based businesses and our work from home opportunities!

Press Release

This is an announcement to all relevant media outlets (radio, television, magazines, newspapers), letting them know that you have news. A lot of these are recycled, particularly if they’re little more than, “Yay! I started my business.” Send one out if you really have something newsworthy to announce – but be sure that it is truly newsworthy. What type of story is the media outlet expected to write or air? Why is the beginning of your business newsworthy? Unless you are doing something no one else has thought of, or you are holding a big event, it probably isn’t. And, after you come up with a newsworthy press release, your work isn’t done.

Plan to spend time calling to follow up on each release sent to each contact. The combination of an extremely newsworthy idea and persistence will work. Anything else will fail. (See Appendix A, “References and Resources,” for press release particulars.) Keep this type of marketing in mind. It isn’t likely to be a good fit when you start your business, but you can certainly build your business to a point when you’re ready to do this—perhaps one to three years down the road.

Marketing on a Budget

I hear you scoffing. ”Radio and TV ads? What, when I win the lottery?” It sounds like the marketing plan for some large, multinational business. And here you are – small, new, feeling poor (or actually poor, or both). There are many ways to market your business without spending five or six figures— or even four. Because the touchstone of good marketing is getting out, meeting people, and telling them about your business, many effective marketing techniques take time, but not much of a direct outlay of cash. You will still spend money, but we’re talking tens or hundreds of dollars, not thousands. So it’s now up to you to get out and meet people – or prepare to do so. Remember that list of ways to market my business I’m asked about? Here are the ones that work for me. (Most don’t cost very much.) Choose one, and do it tomorrow. No clients yet? Phone still quiet? Choose another one, and do it the next day. Still no response? Keep going.

Next we will talk about how much marketing is enough.

Continuing on with more home based business marketing techniques that are useful.

Website

If you’re a service business, your website acts as a sort of virtual brochure. It will be rare that someone contacts you strictly after seeing your website with no other contact. Websites are vital, but they work best in conjunction with other forms of marketing. Although updating your website might be considered part of your marketing work, don’t fixate on your website to the exclusion of meeting real people and connecting.

Cold Calling

I’ve never tried this, and quite frankly, never want to. Before the “do not call” list went into effect, my responses to telemarketers ranged from professional but abrupt to downright nasty (for which I’ve done penance). Because most of us feel the same way, why would you want to market your business in such an annoying way? Can you imagine someone barging into your home any time they feel like it? This is what cold callers are doing – barging in, and unilaterally attempting to change the recipient’s calendar and priorities. Because it’s also time-consuming, draining, and rarely the image you want anyway, you will probably want to avoid it in most instances.

How do you get the attention of that ideal client who is a business? If you can’t find a personal connection, send a marketing package (cover letter and brochure minimum – press clippings if you have them) to the key decision maker. Make a follow-up call one week later, asking if he received the package, and does he have any questions. But even here, be prepared for a low return – many decision makers have gatekeepers, and/or routinely discard unsolicited mail. Avoid any “pseudo-cold-calling” strategies. In other words, don’t call strangers and say that you’re conducting a survey, providing information only, or any other strategy used to weasel out of saying that you’re cold calling.

With the Do Not Call registry in place, calling consumers (for example, private individuals) can be a costly mistake. Businesses are not covered by this registry, however, and some exceptions for calling consumers include calls from charities and calls from political organizations. If you’d still like to make cold calls, particularly to private households, be sure to check out the Federal Trade Commission’s Do Not Call website, ftc.gov/donotcall/. Contact a lawyer if you are uncertain whether the specific calling you are doing is prohibited.

Announcing Your Home Based Business is Key

So, here’s one basic marketing exercise to get you started. Go through your Rolodex (or contact manager or address book). Write a letter announcing your business to almost everyone you know – anyone who might conceivably use your business or recommend it to someone who might use it. Put the letter on your new letterhead. Why send a letter to almost everyone you know? Everyone who knows you, and might refer people to you in a positive manner, should be aware of the opportunity to do so. One of the most overlooked chances to get new clients is failing to mention the business – or failing to directly ask for referrals. Why write a letter? A letter provides the recipient with a visual reminder, written information about your business, and (because you will tuck business cards inside this), cards to hand out to referrals they meet. Well crafted, this letter should provide the recipient with key words and (if room) suggestions of people to look for (for example, “Do you know anyone who…”).

Choosing the Right Recipients for Your Work At Home Business

Because I said ”almost” everyone you know, there are, obviously, a few exceptions. You might not want to send the letter to

• People who know you but don’t like you. Stick to people who respect and admire you.

• People who simply are not in a position to refer your business to others, such as those who are seriously ill or in prison (unless those groups are part of a key target audience for your business).

• What about people you know who are students or unemployed? These are judgment calls. Generally, students are not good referral sources unless they are in graduate studies or working as interns. Unemployed people are likely to be so stressed over their job search that they won’t think to refer you to someone—and it might even be awkward. (“Well, because I blew that interview and you won’t hire me, how about using a friend of mine? He just started his home business.”)

• In general, the closer a person might be to your potential clients, the more likely you should send him a letter. So, a retiree who stays in touch with the corporate office is worth the letter. But a retiree who is out on the water jet skiing, having eschewed contact with former colleagues, should probably be skipped. Although your list can be winnowed, don’t overlook people simply because of how you know them. Yes, you know Betty because you both have kids in the “Mommy and Me” class you both attend. But Betty isn’t restricted to that role even though she might be a full-time mother. She still knows people, stays in touch with them, and could be extremely helpful if she knows the details of your business.

Marketing You and Your Business is very important.

One of the more interesting questions I get is the question, “How do you market yourself?” or “How do you market your business?” Perhaps the question itself isn’t as interesting as the implications that go along with it. The person asking the question is awaiting my answer, expecting it to be succinct. He is hoping to find the one silver bullet that will kill the need for any constant marketing efforts, the one-step, easy routine to riches. Usually, he is disappointed. I tell him to think of a dozen ways to market himself, and I have probably tried them (and gotten clients from most). No, Virginia, there is no microwave dinner style solution to marketing. But this is a good thing. Most of the time, you don’t have to pursue a lot of options that just don’t fit your business or your personality. (There’s one big exception here; most marketing requires getting in front of people sooner or later. But just about everything else is negotiable.) first, let’s look at some basic, tried and true marketing ideas that every business can benefit from.

You’ll need list for marketing you and your home business.

- Address book/Rolodex listing of business contacts, associates, friends

- Computer and word processing software

- Business plan

- Calendar

The Marketing Cycle: A Typical Story

John is a friend of your favorite aunt. He heard about your business, and is considering hiring you. It is late January. You and John talk on the phone. You both like what you hear – he’s your ideal client, and to him, you are his ideal service provider. So, you arrange to meet in early February. There you are in February, snow swirling outside your favorite coffee shop, discussing possible projects and getting to know John a bit better. After an hour or so, the two of you come to the next step. John would like to see what you discussed in a formal quote, with a contract.

You race home from the meeting and prepare the quote and contract. John receives it, thanks you, and says he’ll review it – but he’s going on vacation, so it will probably be early March. He calls you on March 3 and says all is going well. However,

he’d like to expand the use of your services. Would it be possible to rework the quote and present it to his business partners as well? The two of you agree on a date when you will go to his company and make a presentation. It is now late March. Although you are nervous, the presentation goes extremely well. Everyone checks their calendars at the end of the meeting.

Tentatively, you could start on the project in early April. You’ll receive the signed contract, and a deposit, in the mail shortly. Have you noticed that more than two months went by from initial contact to signed contract? Depending on the size of the project, the time could be more or less. The client, too, might be very busy, and simply not as attentive as John was in the previous example. From the time you make first contact until you close, the business could be months, if not a year or more.

This is why marketing your home based business opportunity or program every day, day in and day out, is important. You need to work on your marketing today in order to have business coming in next month, next season, and next year. Plus, John might not have turned into a client. Something might have gone wrong, or you or John might have realized that there wasn’t a good fit. That can happen, and it might happen after you have prepared a quote, made a presentation, and performed other marketing work.

Say the word “marketing” to any group of people, and you’ll see reactions akin to eating a sour lemon. People tend to think of marketing as some sleazy, hard sell gimmick or game that lures the unsuspecting into purchasing something they neither want nor need. But that isn’t necessarily marketing (and it certainly isn’t good marketing). Marketing is simply letting everyone know about you and your business in order to attract clients. And because you will be doing the marketing, and representing your home business, your marketing will have your personal imprint. Here’s the most important thing to know: Next to the actual service you offer, marketing is the most important thing to do. If you don’t market, you won’t have to worry about bookkeeping (well, not much, because not much money will be coming in). You won’t have to worry about expanding, organizing your office, or filing. Without marketing, your home business is nothing more than a well-kept secret.

Work From Home Business need list:

- Business plan

- Calendar

- Rolodex, address book, or contact manager (however you keep track of people you know and their contact information)

Understanding Real Home Based Business Marketing

We’re going to start at the end for this home business section. Here’s the maxim you need to remember: You should be marketing full time or as close to full time as possible. Whenever you are not working on a project for a client, you should be marketing. Whenever you have nothing scheduled on your calendar, you should be marketing. When you have a quiet afternoon, you should be marketing. Marketing should take up a full work week until you get your first client. For the first one to three years of your business, you might spend 50% or more of your time marketing. After three years, that might drop to 35%. No matter how busy you are, you should still spend at least 20% of your time marketing. If that sounds like a lot, let’s consider the marketing cycle. Using the preceding definition, (“letting everyone know about you and your work at home business in order to attract clients”), let’s run through the typical marketing cycle in the next post.